Documents and e-signature
Generation, OCR, validation and digital signatures without leaving the platform or printing a thing.
06 · Back office
Your whole operation in the same flow.
Documents, support, integrations and retention. Everything other platforms leave out runs inside brisk4, without switching systems mid-process.
Areas that run in the same flow
Features
What the module delivers.
Tickets and support
SLA, queues and automatic prioritization so post-sale doesn't become a lost inbox.
Unlimited integrations
ERP, APIs and webhooks connected, so brisk4 talks to what you already use.
Post-sale and retention
Onboarding, NPS and retention drip to keep the customer close after the sale.
HR and payroll
Pay stubs, time off and team requests in self-service, with no HR queue.
Automated processes
The repetitive back-office tasks run on their own, with logging and traceability.
In practice
Where the operation closes the loop.
A document handled in the conversation
Generation, OCR, validation and digital signature happen inside the platform. The customer signs through the same channel where they talk to you, without printing or switching systems.
After-sales that doesn’t become a lost inbox
Tickets with SLA, queue and prioritization keep support under control, and the retention sequence with onboarding and NPS holds the customer after the sale.
HR self-service
Payslips, time off and team requests are resolved through self-service, taking the queue off HR and leaving a record of each process.
Frequently asked questions
Back office: questions.
What’s included in brisk4’s back-office module?
It’s the part of the operation other platforms leave out: documents and digital signature, tickets and support with SLA, ERP integrations, after-sales and retention, HR self-service, and automation of repetitive processes — all in the same flow as support.
Does brisk4 connect with the ERP I already use?
Yes. Integrations use REST API and webhooks to connect ERP and other systems, including legacy environments through an intermediate layer. That way brisk4 talks to what the company already uses, without moving everything.
Can documents be signed without leaving the platform?
Yes. Document generation, OCR, validation and digital signature happen inside brisk4, without printing or moving to another tool in the middle of the process.
What is an automated process with traceability?
These are repetitive back-office tasks the platform runs on its own — with a record of each step, so you can audit who did what and when. It cuts manual work without losing control.
See this module running in your operation.
Book the free assessment: in about 30 minutes a specialist shows how to apply this to your process, no strings attached.