Unified inbox
Every conversation, from every channel, in one place, with a real-time view of what's in progress.
01 · Support
Every channel. One conversation.
WhatsApp, Instagram, email, chat and voice in a single inbox. Every conversation arrives with full history, in the right queue and with SLA under control.
Active channels in a single inbox
WhatsApp312conversations
Instagram87active DMs
Voice42calls
Features
What the module delivers.
Official WhatsApp Business API
Direct connection as an Official Meta BSP: approved templates, multi-account and stability to operate at scale.
Continuous history
The customer never repeats their story: every interaction carries the full context of previous conversations.
Queues and SLA
Automatic distribution by team and priority, with an alert before any deadline slips.
Team-based support
Transfer with context, internal notes and live supervision for managers.
Telephony and voice
Voice calls integrated into the same inbox, logged automatically in the customer's history.
See this module running in your operation.
Book the free assessment: in about 30 minutes a specialist shows how to apply this to your process, no strings attached.