Bling API
brisk4 consumes the Bling REST API authenticated with OAuth, scoped to the agreed resources only.
Integration · ERP and e-commerce
Official WhatsApp + Bling.
E-commerce operations run on repeat questions: where is my order, do you have this size, what is the tracking code. brisk4 connects Bling to official WhatsApp and answers all of it automatically, with real ERP data.
What syncs
Bling objects inside the conversation.
| Bling object | Direction | Trigger |
|---|---|---|
| Sales order | Bling → brisk4 | A lookup by order number or tax ID returns status, items and amount. |
| Delivery tracking | Bling → brisk4 | A status change to shipped fires a message with carrier and tracking code. |
| Tax document | Bling → brisk4 | Issuing the invoice triggers delivery of the document and its access key over WhatsApp. |
| Product and stock | Bling → brisk4 | An availability question queries current stock and answers with variant and price. |
| Contact | brisk4 ↔ Bling | Customer identified by phone; the record is created or updated in Bling after purchase. |
Ready-made flows
What goes live first.
- Where is my order, solved on its ownThe customer asks about the order on WhatsApp, brisk4 identifies them by phone or tax ID, queries Bling and returns status, items and ETA. It is the most frequent e-commerce question, answered with no agent.
- Automatic tracking on dispatchWhen the order flips to shipped in Bling, the customer receives carrier and tracking code on WhatsApp, with nobody triggering anything.
- Stock lookup in chatA question about size, colour or availability queries real stock in Bling and answers with variant and price, avoiding sales of sold-out items.
How we connect
Method and prerequisites.
Status callback
Order status changes notify brisk4, which is what makes the dispatch notice land at the right moment.
Multi-store
Accounts with more than one store or sales channel are mapped separately, so the customer gets the message from the right store.
- Covered product
- Bling ERP
- Required access
- Authorised app in the Bling account
- Authentication
- OAuth with per-resource scope
- Limits
- Call volume within your Bling plan limit
- Multi-store
- Per-store mapping defined during rollout
- Identification
- Registered phone or tax ID to locate the order
Frequently asked questions
Bling and brisk4: questions.
Can customers check order status by themselves?
Yes. It is the most used flow in this integration. The customer asks on WhatsApp, brisk4 identifies them by phone or tax ID, queries the order in Bling and returns status, items and delivery estimate, with no agent involved.
Is tracking sent automatically?
It is. When the order flips to shipped in Bling, brisk4 fires the message with carrier and tracking code over official WhatsApp.
Does it work with more than one Bling store?
It does. Multi-store accounts are mapped separately during rollout, so each customer receives communication from the store they bought from.
Does brisk4 check stock in real time?
It does. An availability question reads current stock in Bling and answers with variant and price, which avoids promising an item that has already sold out.
Wire up your Bling.
In the free assessment we measure how much of your service load is repeat questions and how much of it automation can absorb.